Frequently Asked Questions
Everything you need to know about shopping with The Time Club.
How long does shipping typically take?
Standard domestic shipping usually takes between 3 to 5 business days. International orders may take 7 to 14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products covered by a warranty?
Yes, all premium timepieces and electronics at The Time Club come with a standard 1-year manufacturer warranty covering any defects in materials or workmanship.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer gift wrapping services?
Absolutely. You can select the 'Gift Wrap' option at checkout for a small additional fee, which includes a premium box and a personalized handwritten note.